From product development and reusable packaging to professional education and in-store service, Kelis makes ESG part of its everyday work.
While providing scalp and hair care options, we also aim to reduce unnecessary packaging and improve professional education and product management.
Hairdressing and scalp care depend on products, packaging, delivery, and skilled professionals.
Kelis starts with these everyday activities by promoting reusable packaging, professional courses, and product information management. Together, these efforts form our current ESG program.
The Kelis ESG Sustainability Plan includes working with PackAge+ on reusable packaging, providing professional scalp care education, organizing product information under applicable regulations, and establishing service processes for partner salons.
We begin with the products, packaging, delivery, and professionals involved in hairdressing and scalp care every day to turn change into action.
Eligible orders can use reusable packaging, while we continue to review shipping materials and product development processes.
We organize product knowledge, operating procedures, in-store service, and customer communication into practical learning materials.
We organize information according to product type and applicable regulations while continuously reviewing information, processes, and customer service.
Online shopping is convenient, but every shipment may require boxes, plastic bags, and cushioning materials.
Kelis works with PackAge+ so eligible orders can use reusable packaging. After delivery, the packaging can be returned through the official process and re-enter the reuse system.
Actual usage, eligible orders, and return locations are subject to Kelis shipping instructions and the latest PackAge+ announcements.
This video explains how reusable packaging is used and returned to the reuse system after delivery.
Durable packaging made from recycled plastic is returned after delivery so it can be used again.
According to public information from PackAge+, reusable packaging is cleaned and inspected before being used again.
PackAge+ works with social welfare organizations on packaging cleaning, creating job opportunities for people with disabilities.
After returning the packaging, rewards may be available under current PackAge+ rules. Please refer to official announcements for details.
Reusable packaging is about more than its material.
It enables packaging to be returned and prepared for reuse after completing a delivery.
Through the PackAge+ reuse system, Kelis offers eligible orders another packaging option.
The diagram is based on cooperation information from Kelis and PackAge+.
Actual services and usage are subject to the latest announcements.
Add the products you want to purchase to your cart.
Add the applicable reusable packaging to your cart and complete checkout.
After delivery, confirm that the items are correct and undamaged.
Prepare the reusable packaging and return it to a partner location according to the official instructions.
After adding the official PackAge+ LINE account, follow the prompts to find a nearby location and scan its QR Code.
You can then complete the packaging return. The steps below use actual mobile screens.
Add the Account and Prepare to Return
Add the official PackAge+ LINE account to access the reusable packaging service.
Follow the prompts to set up your member profile and access the return feature.
Open the map from the LINE menu to find nearby partner return locations.
Find a Location and Start the Return
Review location details and select a convenient partner store.
After arriving at the partner location, open the LINE page and begin the return process.
Scan the QR Code provided by the partner location to confirm the return location.
Find a Location and Start the Return
Review location details and select a convenient partner store.
After arriving at the partner location, open the LINE page and begin the return process.
Scan the QR Code provided by the partner location to confirm the return location.
Mobile screens, partner locations, and rewards may change as the PackAge+ system is updated. Follow the current information shown in LINE.
The main reminders are summarized below. If the official rules change, refer to the latest PackAge+ announcement.
Eligible products and order conditions may vary according to shipping requirements and packaging inventory. Refer to the checkout page for current availability.
Keep the reusable packaging and all return labels. After confirming your order, prepare and return the packaging according to the official instructions.
Use the PackAge+ LINE service to find nearby partner locations. Current locations, opening hours, and return methods are shown in the system.
When return rewards are offered, details are subject to official announcements and the LINE system. The Kelis page provides usage reminders only.
Our current reusable packaging, professional education, and partnerships primarily support the following four SDGs. These goals describe the direction of our actions and are not certification marks.
Provide professional learning in scalp care, product knowledge, and practical operations.
Help beauty professionals develop skills and provide learning pathways for employment and career transitions.
Use reusable packaging, organize product information, and review the use of shipping materials.
Work with reusable packaging partners, educational organizations, and partner salons to advance these efforts.
Sustainability is not a slogan. It means doing a little more each day through products, packaging, education, and service.
Kelis will continue working through product development, packaging, education, and in-store service,
bringing greater care for people and the environment into scalp and hair care.
Starting from plants,
let beauty become a virtuous cycle.